Frequently asked questions
Through Campéa,
, the landscapes of Alsace and the Southern Vosges complement one another
3- and 4-star campgrounds in Alsace and the Southern Vosges
General
Do you have a water park?
Yes, we offer a swimming area, which is a pond. It has a minimum depth of 0.80m and a maximum depth of 1.50m at the Castors campground, and there is a swimming pool at the Ballastières campground.
What are the reception hours?
At the Ballastières Campground:
- High season: 8am-12pm / 3pm-8pm
- Off season: 8h-12h/ 15h-19h
At the Castors Campground:
- High season: 8:00 a.m.–12:30 p.m. / 2:30 p.m.–8:00 p.m.
- Off-season: 8 a.m.–12 p.m. / 2:30 p.m.–6 p.m.
Can I arrive or leave outside reception opening hours?
Yes, in that case, it’s a late arrival. Please let us know in advance by email or phone.
Does the campsite accept pets?
Yes, the campsite accepts pets (maximum 2 per rental).
Do you offer cancellation insurance?
Yes, we offer cancellation insurance. The price is 4.5% of the stay.
Does the campsite accept VACAF vouchers?
No, VACAF vouchers are not accepted.
Through Campéa,
, the landscapes of Alsace and the Southern Vosges complement one another
3- and 4-star campgrounds in Alsace and the Southern Vosges
Alsace
4-star campsite
The Beavers
45 rental units
148 sites
Unusual accommodation
Southern Vosges
3-star campsite
Les Ballastières
45 rental units
148 sites
Between the lake and the river
